PRIVACY POLICY

Your Privacy Matters

At Naaya Tracking, we are committed to protecting your privacy and ensuring the security of your personal data and tracking information. This policy explains how we handle your information.

Information We Collect

Personal Information

  • • Name and contact details
  • • Email address
  • • Phone number
  • • Billing information

Device Information

  • • GPS device details
  • • Vehicle information
  • • App usage data
  • • Location data (when enabled)

How We Use Your Information

  • Provide Services: Process your tracking data, manage subscriptions, and deliver our GPS tracking solutions.
  • Communication: Send you important updates, service notifications, and support messages.
  • Improvement: Analyze usage patterns to improve our products and services.
  • Security: Monitor and prevent unauthorized access or fraudulent activities.
  • Compliance: Meet legal and regulatory requirements in Tanzania.

Data Security

  • • AES-256 encryption for all data transmissions
  • • Secure cloud storage with redundant backups
  • • Regular security audits and updates
  • • Access controls and authentication
  • • Monitoring for suspicious activities

Your Rights

  • • Access your personal data at any time
  • • Request correction of inaccurate information
  • • Request deletion of your data (subject to legal requirements)
  • • Withdraw consent for data processing
  • • Lodge complaints with regulatory authorities

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, please contact our Data Protection Officer.

Contact Privacy Team